 |
       |
Follow-up Key to Success with OSA Patients
Far
from just dropping off equipment, HomeCare New England distinguishes
itself from the competition by providing exceptional supportive care.
HomeCare New England currently serves Rhode Island, Connecticut, Metro
Boston and southeastern Massachusetts, offering a full range of
respiratory home health care, including: |
 |
|
- Oxygen therapy
- Nebulizers
(including delivery of medications straight to the home)
- Noninvasive
ventilation (bi-level S/ST)
- Obstructive and
central sleep apnea therapy (CPAP)
|
- Overnight and
continuous monitoring for pulse oximetry
- Full line of durable
medical equipment
- 24-hour access to a
respiratory
therapist
- Technicians who are
fluent in English,
Spanish and Portuguese
- Interpreter service
with over 180 Languages
|
While “any company” can drop off equipment at a
patient’s house, HomeCare New England distinguishes itself from
the competition by providing that critical, additional component:
exceptional supportive care. HomeCare New England has developed a
series of comprehensive educational and clinical programs to support
patients at home, and they administer
these programs with a level of individualized attention that’s unique
to a locally owned and operated organization,
he adds.
“Over the past 10 years, there has been a revolving door of
large, conglomerate players in the home health care market, but people
aren’t happy with the end products,” HomeCare New England
President Mr. Crowley explains. “We made it a priority to bring
the personal touch back to the business. We pride ourselves on the fact
that a referring physician or patient can call to speak with the
president at any time. That would never be possible with a national
player. Every day, I tell someone here, ‘Treat people like
they’re a member of your family.’”
|
| Follow-up
Key to Success with OSA Patients |
Over
the past decade, researchers have developed many innovative and
effective treatments for people with sleep disorders. For example,
obstructive sleep apnea (OSA) is now commonly treated with a new
generation of continuous positive airway pressure (CPAP) that uses air
pressure to prevent collapse of the upper airway during sleep.
Although CPAP therapy has proven an effective treatment for OSA,
physicians often encounter roadblocks when it comes to patient
compliance. At first, many patients perceive the CPAP apparatus as
unwieldy, and if the mask is uncomfortable, doesn’t fit or
doesn’t work properly, they are likely to abandon the therapy
altogether.
The team at HomeCare New England recognizes the importance of
education, monitoring and consistent follow-up for patients who require
CPAP mask therapy, and their respiratory technicians are specially
trained to work with OSA patients.
“CPAP requires good fit for good compliance,” says Scott
Crowley, President of HomeCare New England. “Our clinicians bring
different types of masks to the patient at the time of set up, so we
know they get the mask that works best for them.”
In addition, HomeCare New England maintains OSA patients on a rigorous
mask follow-up schedule. The compliance monitoring and education begins
at the time of setup. All patients are provided with a customized
follow-up plan according to their insurance and physicians
guidelines. The therapist can address any patient concerns
regarding equipment or compliance (Nasal masks and full-face masks
should be changed every three to six months for hygenic purposes, and
to ensure proper fit). Of course, HomeCare New England’s
dedicated team of therapists and technicians is also available for
additional visits, as needed.
“We’re committed to follow-up with our CPAP
patients,” Mr. Crowley says. “Follow-up helps with
compliance, and compliance means better outcomes overall.” |
|
|
 |
|
|
|